Reminder: To read magazines on any platform, including Windows 8 & 10 PCs, you must use the Texture app.

Most Frequently Asked Questions

How do I add and read magazines using the unlimited plans?

Is the Texture service available outside the U.S. / internationally?

I'm not sure if I successfully signed up for a subscription, how do I check?

What devices are supported by the Texture app?

I forgot my password, how can I reset it?

I received an email that my subscription has been canceled, why?

How do I redeem a gift code?

What are top stories that are classified as "Early Access"?

Most Frequent iPad™, iPhone™, iPod touch™

• With the latest update all my previously downloaded (but not pinned) magazine issues have been deleted, or my screen goes black while reading a magazine, why?

• Is there retina screen support?

• I am having trouble signing in or creating an account using Safari on my iPad, iPhone or iPod touch, why?

• Download times sometimes seem long on iPad, iPhone or iPod touch. What can I do to optimize download performance?

• How do I manage my Texture subscription in Apple iTunes?

Most Frequent Android®

• My device meets the minimum requirements for Texture but Android Market / Android Play says my device is not supported ...

• General Android troubleshooting steps

• How do I manage my Texture subscription through Amazon?

Most Frequent Windows® 8 & 10

• Quick Start: Select, Download, Open and Read Magazines

• How do I automatically download new magazines?

• If I have an Unlimited plan, how do I add or remove magazine titles in my personal library?

• How do I bring up the app bar, Section Wheel and Page Carousel using a keyboard and mouse or a touchscreen?

• How do I ‘pin’ magazines to my Start screen (i.e. create shortcuts)?